Today, i got an award from the office for a job well done! (I guess, haha!)
I received a call from a very frustrated customer because he was trying to resolved his issue for a week and according to him he was delighted because i helped him and patiently walked him through the troubleshooting steps.
Our Operations Manager, recognized me for delivering high Quality service.
So as a token of appreciation they gave a Thank Q Certificate and a can of Pringles!
Wow! Looking forward for another commendation for freebies.
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